LOST EARRING REPLACEMENT
LOST EARRING REPLACEMENT
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We know how sad it is to lose your favourite earring. You can now order a replacement.
First email us to check we have it in stock (hello@jackandfreda.com). Then complete the replacement earring purchase. Please clearly state the style of the earring and the colour in the comments box on the checkout page.
Delivery
Delivery
We post orders Monday to Friday. Free delivery on orders over £40.
Royal Mail Standard - from £3
Royal Mail Tracked 48 - from £3.50
Royal Mail Tracked 24 - from £4.00
DPD Next Day (order before midday Monday - Thursday) - £8.00
Sending a gift?
Sending a gift?
None of our orders contain any pricing information so you can send direct to the recipient. Add a note in the comments box on the cart page and we'll include it with your order. Email us if you'd like any help: hello@jackandfreda.com
Jewellery care
Jewellery care
Please take care to keep Jack & Freda jewellery dry and away from perfumes and sprays. Remove before swimming, showering and exercising.
Packaging
Packaging
All earrings come on a card wrapped in a paper envelope, or you can add a gift box.
Necklaces come with a cotton pouch or gift box.
Tell your friends!
Delighted to receive my replacement earring. The lady went out of her way to source one for me as they had stopped producing them. I’m well impressed!!!!
As you’d expect from this wonderful company the personal care and attention given to finding the exact replacement was outstanding. I can honestly say I’ve never come across a company that actually, genuinely care about their customers!
I lost one of my favourite earrings, and emailed J&F who directed me to the replacement service which was so easy and working a couple of days I had my earring. Such good value and such a good idea! Love my earrings! 😌