Jack & Freda jewellery is mostly handmade to order from our studio in Berkshire, so please allow 3-4 working days for your order to be dispatched. All customers receive an email when the order is received and then dispatched, so if you haven't seen this, please check your junk folder.

Most orders will fit through your letter box and you can select from the following Royal Mail services:

Special Delivery: £8.00

First Class: from £3.50

Second Class: from £3.00

Please note standard Royal Mail services are not tracked. If you have a query about your order, please email

Please bear in mind, that due to Covid-19, the postal system is under a lot of extra pressure and some orders are taking up to 2-3 weeks to arrive. 

Gift vouchers can be purchased here These are emailed immediately after you checkout.