Jack & Freda jewellery is mostly handmade to order from our home studio, so please allow 3-4 working days for your order to be dispatched. All customers receive an email when the order is received and then dispatched, so if you haven't seen this, please check your junk folder.

Most orders will fit through your letter box and we use standard Royal Mail  delivery (£2.50). All orders over £35 automatically qualify for free Second Class delivery. Please note standard Royal Mail services are not tracked. If you have a query about your order, please email Bear in mind, due to Covid, the postal system is under a lot of extra pressure and some orders are taking up to 2 weeks to arrive. 

Gift vouchers can be purchased here These are emailed immediately after you checkout.