LOST EARRING REPLACEMENT
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We know how sad it is to lose your favourite earring. You can now order a replacement.
First email us to check we have it in stock (hello@jackandfreda.com). Then complete the replacement earring purchase. Please clearly state the style of the earring and the colour in the comments box on the checkout page.
Postage
Postage
Delivery times are affected due to the postal strikes. We're only offering Tracked services at the moment as this is prioritised by Royal Mail and you'll receive a tracking number.
RM Tracked 24 from £4.90
RM Tracked 48 from £4.00
Special Delivery Guaranteed: £8.00 (please note this is from the date we dispatch your order, not the date you place the order)
Jewellery care
Jewellery care
Please take care to keep Jack & Freda jewellery dry and away from perfumes and sprays. Remove before swimming, showering and exercising.
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I lost one of my favourite earrings, and emailed J&F who directed me to the replacement service which was so easy and working a couple of days I had my earring. Such good value and such a good idea! Love my earrings! 😌
I previously bought a pair of earrings from Jack and Frieda that I love. I wear them all the time and am always complimented on them. I had to take them out for work and lost one and I was distraught! I contacted Jack and Frieda and explained. They replied straight away and I was able to purchase a single one to match the one I still had! The item arrived within two days and I am super happy again! Great customer service all round! And great quality earrings. Will continue to buy from and recommend Jack and Frieda!
What a fabulous service and incredibly quick too. Had earring replaced before husband noticed it was missing !
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